All Unbounce users can modify their own account settings at any time by going to the 'Account' section and accessing the three subsections contained there.

9.01 Account Section: Account Overview

The Account Overview area shows your profile information and current traffic usage. Remember to monitor your traffic usage so that you can make sure you are on the subscription level that best suits your needs.

To edit your profile information (name, email address and company name,) click on the ‘Edit Information’ button.

9.02 Account Section: Manage Subscription

The Manage Subscription area shows you your current subscription details, credit card and billing information.

To edit your credit card and billing information click on the ‘Change Billing Information Information’ button, enter the new details and click ‘Save Credit Card and Billing Info.’

To change your subscription plan click the ‘Change/Upgrade your Plan’ button and select the subscription plan you would like to change to.

9.03 Account Section: Custom Domains

The Custom Domains area shows you all of your custom domains and advises you on whether they are functioning correctly.

To change or delete a custom domain, use the gear menu corresponding to the custom domain in question. 

To get instructions for how a custom domain’s CNAME should be set-up in your existing hosting provider’s domain name settings (DNS), use the custom domain’s gear menu and select ‘Show Set-Up Instructions’. You can even generate text to email to your hosting provider’s support to instruct them on what you need. To generate the email text use the ‘click here for prewritten email’ link at the bottom of the Set-Up Instructions window.

9.04 Cancelling an Account

To terminate your subscription, you can downgrade to the Free account level.  At the free level you will not be billed, your pages will remain intact and you access your account at any time by logging-in in the normal way.

To downgrade your account, go ‘Account’ -> ‘Manage Subscription’ and click ‘Cancel Subscription’.

When you downgrade, you will be asked to complete a form describing why Unbounce is not for you. It is not mandatory to fill out this form, however we appreciate any feedback you have to help us make Unbounce better in the future.